We promise our patrons one of the best experiences of online shopping that is hassle-free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.
Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product, then he or she can raise the return request.
The tentative delivery periods are as follows, after the 12-24 hrs for order processing:
- Free Shipping (4-7 working days)
- Express Shipping (3-5 working days)
- Priority Express 2-3 Days Shipping (only for metro cities i.e. Chennai, Delhi, Mumbai & Kolkata). This is not applicable when you place an order of above 3 bags or 2 butterfly chairs, as their weight is higher and they don't ship under the Rs. 300 charges budget.
T & C: Few of our leather goods are made to order or sometimes under production, as we don't stock goods much since it affects our cash flow and we want to serve fresh leather goods to each and every customer; they ship when available in stock. However, the actual delivery time may vary due to unexpected circumstances even if you select any of the above shipping methods.
For paid shipping, the cut-off time is 2 pm. Orders placed after 2 pm will ship by the next working day.
Not applicable from 31/05/2022: We provide free shipping on all prepaid orders. If you choose the COD payment method, we levy a Rs. 100 COD charge for every product you order. For example, if your order includes three products, you will be levied a COD charge of Rs. 150.
International Shipping
Leather Project ships globally, and even remote parts of the world are reachable within 5-10 business days.
Please note that the timeframes posted above are indicative only; remote parts of Europe and North America may be subject to delays.
Import Duty & Sales Tax
- For US customers, the value of a shipment of merchandise imported by one person on one day that is exempt from duties and taxes is $800.
- For Australian customers, goods under AUD 1,000 are exempt from duties, taxes, and charges.
- For non-EU customers, shipments may be subject to import fees and taxes due on arrival. This can vary from country to country, so please contact your local tax authorities for more information.
- For EU customers, please be aware bulk orders may incur additional import tax, so please contact your local customs office.
- Leather Project does not accept responsibility for local import or sales taxes. For more information, please contact your local customs/tax authorities.
- Please take special note of bulk orders likely to exceed these thresholds.
Late Delivery
In any event of a late delivery, Leather Project will do all it can to get your package delivered to you as quickly as possible. However, unless your order is dispatched late, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers or a result of customs clearance delays.