Shipping Policy

LeatherProject.in

Effective date: 18 August 2026

1. Overview

LeatherProject.in aims to provide a reliable delivery experience and to dispatch products in secure packaging so they reach customers in good condition.

2. Order Processing

Orders are generally processed within 1-2 business days after successful order confirmation. Orders placed on weekends or public holidays may begin processing on the next business day.

3. Estimated Delivery

For deliveries within India, the typical estimated delivery window is 4-7 business days after dispatch. Delivery timelines are estimates and may vary depending on the destination, courier network, weather, public holidays, high-volume periods, or other circumstances outside our reasonable control.

4. Shipping Charges

Any applicable shipping charge will be displayed at checkout before payment. Promotional or free-shipping offers, when available, may have separate eligibility conditions shown on the website.

5. Order Tracking

Where tracking is available, shipment details may be shared by email, SMS, WhatsApp, or through the order-status page using the contact information supplied during checkout.

6. Address and Delivery Responsibility

Customers are responsible for providing a complete and accurate delivery address, PIN code, and contact number. If an order is returned because of an incorrect or incomplete address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply before re-dispatch.

7. Cancellation After Dispatch

An order cannot normally be cancelled once it has been dispatched. If you no longer want the product after dispatch, any return will be handled under the Return & Refund Policy.

8. Damaged, Missing, or Incorrect Delivery

If a parcel arrives visibly damaged, contains the wrong item, or is missing an item, contact LeatherProject.in as soon as reasonably possible and provide the order number, photographs or video of the parcel/product, and any other information reasonably required to verify the issue.

9. Delivery Delays

LeatherProject.in will assist with courier follow-up where possible, but delivery dates are not guaranteed. We are not responsible for delays caused solely by courier disruptions, natural events, government restrictions, strikes, incorrect customer information, or other events beyond our reasonable control.

10. International Shipping

International shipping, if offered for a particular order or destination, may be subject to additional shipping charges, import duties, customs fees, taxes, and local clearance requirements. Unless expressly stated otherwise at checkout, such charges are the responsibility of the recipient.

11. Contact

For shipping questions, please contact LeatherProject.in through the contact details or customer-support channel displayed on LeatherProject.in.

This policy is intended as a practical store policy for LeatherProject.in and should be reviewed periodically to ensure it matches the store's actual operations and applicable law.